Frequently Asked Questions
Everything you need to know about our premium culinary tools.
What materials are used in Castella Cookware?
Our cookware is crafted using high-grade materials including 18/10 stainless steel, pre-seasoned cast iron, and professional-grade tri-ply aluminum cores for superior heat distribution.
How should I care for my cast iron products?
To maintain your cast iron, hand wash with warm water, dry immediately and thoroughly, and apply a light coating of vegetable oil after every use to preserve the seasoning.
What is your shipping policy?
We offer free standard shipping on all orders over $75 within the continental United States. Orders are typically processed within 1-2 business days and delivered within 5-7 business days.
Can I use Castella Cookware on an induction cooktop?
Yes, the majority of our collections, including our Stainless Steel and Cast Iron series, are fully induction-compatible due to their magnetic base properties.
What is your return and exchange policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return unused items in their original packaging for a full refund or exchange.
Does my cookware come with a warranty?
All Castella Cookware products are backed by a limited lifetime warranty against manufacturing defects to ensure your kitchen is equipped for years to come.